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Terms of Service
The basic terms for using the flyupgrade.com website.
Last updated: June 2026
About these terms
These terms apply to your use of the flyupgrade.com website. By using the site, you agree to them. If you do not agree, please do not use the site. Booking a trip with us is also covered by our Travel & Booking Terms, which go into more detail about pricing, payment, and cancellations.
Who we are
Upgrade Travel is a travel agency that helps people fly first and business class for less, and arranges custom trips and cruises. We act as an agent between you and the airlines, hotels, and other suppliers who actually provide the travel.
The information on this site
We work hard to keep the site accurate, but travel pricing and availability change constantly. Anything you see here, including sample fares and the prices shown on the home and destinations pages, is for illustration only and is not a guaranteed quote. The only firm price is the written quote we send you for your specific trip. For the full detail on how pricing works, see our Travel & Booking Terms.
Using the site
Please use the site only for lawful purposes, and do not interfere with how it works or try to access it in any way other than through the normal interface. When you request a quote, give us accurate information so we can help you properly.
Links to other sites
We sometimes link to other websites, such as airlines or travel tools. We do not control those sites and are not responsible for their content or their own policies.
Our responsibility
We do our best to give good advice and find great fares, but we cannot control the airlines, hotels, and other suppliers who run the actual travel. We are not responsible for their delays, changes, cancellations, or anything outside our reasonable control. Nothing in these terms limits any rights you have that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of Texas, in the United States.
Changes
We may update these terms from time to time. The date at the top shows when they last changed.
Contact
Questions? Email info@flyupgrade.com or call +1 (713) 952-1010.